InteGuitar Refund and Warranty Policy

InteGuitar will cover any faults in workmanship or materials for a period of 3 Years on the guitars from date of purchase.

1 year Warranty on the InteGuitar Interfaces (the interfaces are only designed and only used for maximum of 3 to 6 months). Silicon although very strong is not infallible and has a shelf life any use other than its intended use could cause permanent damage.

If you have any issues simply contact us with a description of the fault (a picture can also help in many cases) and a copy of your original invoice number from

The Guitar Warranty is only valid to the original purchaser and is only available in Australia and New Zealand. In most cases the issue can be fixed by replacing a part. If so we will send the part for free to you. If more extensive work is required we will get the unit back to us (or in some cases we will just send you out a replacement).

Read our full terms and conditions

100 Days, 100% Money Back Guarantee

We know that when you buy items online that you want to feel safe you bought the right item. Our 100 Day, 100% Money Back Guarantee covers you completely.

If you’re not completely satisfied with the quality of your purchase, simply contact us and we will arrange a free return and a full 100% refund.

Read our full terms and conditions

Free Insured Shipping, On All Orders

We use a combination of Australia Post, eParcel and to ship our goods. All orders are insured so if your package arrives damaged we’ll organise repair or replacement at no cost to you.

Contact Us

Sydney: 02 9590 7293

unit 6a Enmore Rd Newtown

InteGuitar is an Australian Owned and Run Business
ABN 64 644 076 618

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