Delivery Policy

At InteGuitar Delivery is all about speed

For Sydney Melbourne and Brisbane orders taken before 3:30pm AEST (Sydney Time) your purchase can be shipped same day (Except for weekends and public holidays) and should arrive at your address by the next day.

InteGuitar uses the Australia Post, eParcel and Couriers Please to ship your purchases to you as quickly as possible. Your Package Delivery will depend on your location.

General Estimates use these time frames as a guide:

Sydney, Wollongong, Newcastle: 1 Day to 5 working Days
Regional NSW: 2 - 5 working Days
Melbourne Metro: 1 Day to 5 working Days
Regional VIC: 2 - 6 working Days
Canberra: 1 - 5 working Days
Brisbane Metro: 1 Day to 5 working Days
Regional QLD South: 2 - 5 working Days
Regional QLD North: 4 - 7 working Days
Hobart Metro: 2 - 7 working Days
Regional TAS: 2 - 9 working Days
Adelaide Metro: 2 - 56 working Days
Regional South Australia: 2 - 7 working Days
Darwin Metro: 5 - 9 working Days
Regional NT: 6 - 10 working Days
Perth: 2 - 7 working Days
Regional WA: 3 - 9 working Days

Some of the remote areas of Ausralia couriers operate within a limited number of days per week, this could delay your delivery. If your package has not arrived within these times feel free to contact us

Note: Free shipping is not available for larger items delivered to the Remote areas of Norfolk Island, Christmas Island and Lord Howe Island.
For more details please contact us

Courier Shipping Will Not Ship to PO Box

If you purchase a larger item like a guitar its impossible to send it by regular post, it must be delivered via courier. Unfortunately couriers can't delivery to PO Box addresses so if your delivery fits this lager packaging size where “Couriers Please” are used, make sure you use a street address not a PO Box.

Update Your Delivery Details

If your Order has been sent but you have realised you won't be home, or the shipping address you've entered is wrong, you can easily change it by online through our Courier partners. See more information here.

For more details please contact our customer service team.